Refund and Returns Policy

Thank you for shopping at SAVEDOLLARS.STORE. We take immense pride in the quality and architecture of our Micro SaaS tools, AI OS dashboards, and digital assets. Please read this policy carefully before making a purchase.

1. The Nature of Digital Products

Unlike physical goods, all products sold on SAVEDOLLARS.STORE are downloadable digital software, license keys, and HTML architectures. Because digital goods can be duplicated and cannot be physically returned, all sales are considered final once the product has been downloaded or the license key has been revealed, except as explicitly outlined in this policy.

2. Refund Eligibility (The 14-Day Technical Guarantee)

We want you to be completely satisfied with your digital armory. While we do not offer “change of mind” refunds for downloaded software, we do offer a 14-Day Refund Policy from the date of purchase under the following strict circumstances:

• Critical Technical Defects: The software contains a critical bug, file corruption, or fails to function as advertised on modern, updated web browsers, AND our technical support team is unable to provide a fix or workaround within 48 hours of your report.
• Non-Delivery of Product: You did not receive your download link or license key due to a system error on our end, and we are unable to manually provision the product to your account upon your request.
• Accidental Duplicate Purchase: You accidentally purchased the exact same Micro SaaS tool or digital asset twice within a 24-hour period.

3. Non-Refundable Scenarios

To protect our intellectual property (and our Private Label Rights offerings), refunds WILL NOT be granted under the following scenarios:

• You have successfully downloaded the product but simply “changed your mind.”
• You lack the basic required software (such as a standard modern web browser like Chrome, Safari, or Edge) to use the HTML files, which is clearly stated on every product page.
• You claim the software is missing features that were never advertised on the product page or in our feature lists.
• You purchased a product on behalf of a client who later canceled their project with you.

4. How to Request a Refund

If you meet the eligibility criteria outlined in Section 2, please follow these exact steps to initiate your refund request:

1. Email our support team at [email protected] within 14 days of your original purchase date.
2. Use the subject line: Refund Request – Order #[Your Order Number].
3. Include the email address used to make the purchase.
4. Provide a clear, detailed explanation of the technical issue you are experiencing, including screenshots or screen recordings if applicable.

Note: Requests that do not include an Order Number or detailed explanation of the technical fault will be delayed or denied.

5. Refund Processing Time

Once your refund request is received, our technical team will review it and attempt to resolve your issue. If we approve the refund:

• Your license key will be instantly revoked, and your access to the cloud runner and updates for that product will be terminated.
• The refund will be automatically applied to your original method of payment (e.g., Credit Card, PayPal).
• Please allow 5 to 10 business days for the funds to appear on your bank or credit card statement, depending on your financial institution’s processing times.

6. Chargebacks and Disputes

We kindly ask that you contact us to resolve any issues before opening a dispute with your bank or PayPal. Fraudulent chargebacks for downloaded digital goods are taken very seriously and will result in a permanent ban from SAVEDOLLARS.STORE, revocation of all previously purchased licenses, and potential reporting to fraud prevention networks.

7. Contact Information

If you have any questions or need technical assistance with your Micro SaaS tools, we are here to help.

• Support Email: [email protected]
• Response Time: 24-48 Business Hours